Refund policy

90-Night Money-Back Guarantee

We know how many things you have already tried. That is why Noebra Calm™ comes with 90 nights, not two weeks, to find out if it is for you.

If your legs are not calmer when you lie down, contact us within 90 days of delivery and we will refund your order in full. You do not need to give a reason, but we would love to hear what did not work so we can improve.

How to request a refund

1. Message us through our Contact page with your order number.
2. We will reply within 1 business day with a return address and simple instructions.
3. Send the devices and straps back to us (please use a tracked service).
4. Once the return is scanned by the carrier, your refund is issued to your original payment method within 5–10 business days.

Good to know

• The guarantee covers one order per household.
• Please include everything that came in the box. Normal signs of use are completely fine; we expect you to have actually used it.
• Return shipping within the US is paid by the customer unless the product arrived damaged or faulty, in which case we cover everything.
• Refunds do not include any expedited shipping fees you chose at checkout.

Damaged or faulty on arrival

If your Noebra Calm™ arrives damaged or does not work, contact us within 14 days of delivery with a photo or short video. We will send a replacement at no cost, or refund you in full, whichever you prefer.

1-Year Warranty

Every Noebra Calm™ is covered by a 1-year warranty against manufacturing defects from the date of delivery. If your device stops working under normal use within that year, contact us and we will repair or replace it free of charge. The warranty does not cover damage from water, drops, misuse, or normal wear of the strap.

Order cancellations

Orders can be cancelled free of charge if you contact us before they ship (usually within 24 hours of ordering). Once an order has shipped it falls under the 90-night guarantee above.